FAQs

Q: What is Kabobble.co?
A: Kabobble.co is your destination for exclusive licensed merchandise, including BlackPink The Game collectibles, Fuggler plush toys, keychains, accessories, and more. We serve fans in Hong Kong and Southeast Asia.

Q: Where do you ship?
A: We currently ship to Hong Kong, Southeast Asia, and selected international destinations. Please refer to our shipping policy for further details.

Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking number via email. Use it to track your package on our shipping partner’s website.

Q: What payment methods do you accept?
A: We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, etc.)
  • FPS (Hong Kong Faster Payment System)
  • Octopus
  • PayPal
  • WeChat Pay
  • Alipay

Q: Can I return or exchange items?
A: Yes, we accept returns and exchanges within 14 days of delivery, provided items are in their original condition and packaging. Visit our Returns & Exchanges page for full details.

Q: How can I contact customer support?
A: For any inquiries, email us at support@kabobble.co. We’ll respond as quickly as possible.